Want to know where your order is? Here's how to check.
1. Check your email
When your order ships, we email you a confirmation with your tracking number and a tracking link. Click the link to see where your package is.
2. Check your account
If you have an account, sign in to see all your orders and their status.
Delivery times
We process orders within 1–3 business days. After that, tracked delivery takes 5–10 business days (Monday to Friday). Read more in our Shipping Policy.
Need help?
Can't find your tracking email? Please check your spam or junk folder first. If it's not there, or your tracking hasn't updated for a while, email us with your order number and we'll check it for you.
Email: support@henrywaverly.com
Customer service: Monday to Friday, 9:00 AM – 5:00 PM EST
We aim to reply within one business day.
You can also reach us through our Contact Us page.